Best-in-Class Service
There’s a reason that 80% of our clients have been using Compliance Risk Analyzer for 5 years or more, and it comes down to customer satisfaction. From the beginning, we offer a customized demo using your data to let you try CRA for yourself – free of charge. Beyond that, our team is available for any quick questions or detailed discussions you need to succeed with CRA. Oftentimes, you don’t hear about the people behind a software tool, but we are here and ready to help.
Our Promise to You
Best-in-Class Customer Support
After your onboarding period, we are just a call or email away when you need us. Clients have found great value in our ability to build customized reports and take feedback into consideration for what features should be included in ongoing program updates. With decades of experience in healthcare analytics, our team is ready and able to answer any questions you have about CRA or your report results.
Above and Beyond Onboarding
Our team has one of the fastest, most comprehensive onboarding timelines in the industry thanks to our user-driven interface. Upon receipt of data, the CRA team can have your team fully onboarded in under two weeks. We will perform your initial analysis, provide walkthroughs of how to access reports, and provide interpretation of the results. From then on, our customer support team is available to answer any questions or perform additional training should the need arise.
Always Improving
Our team is equipped to assist you because we know healthcare. We are also available on a consultative basis to provide additional feedback on the results of your reports to ensure your team feels overly prepared should an audit occur.